Services Science
Bernd Stauss, Achim Luhn, Anja Kremer, Kai Engelmann
₹4,189
Effective Complaint Management
The Business Case for Customer Satisfaction
by Bernd Stauss, Wolfgang Seidel
Springer International Publishing AG · 2019 · Hardcover
₹6,983
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About this book
Published by Springer International Publishing AG in 2019, Effective Complaint Management: The Business Case for Customer Satisfaction by Bernd Stauss & Wolfgang Seidel runs to 495 pages in hardcover.
Its main subjects are Consumer satisfaction.
Subjects
Book details
- ISBN-13
- 9783319987040
- ISBN-10
- 3319987046
- Authors
- Bernd Stauss, Wolfgang Seidel
- Publisher
- Springer International Publishing AG
- Published
- 2019
- Edition
- 2nd ed. 2019
- Binding
- Hardcover
- Pages
- 495
- Language
- English
- Condition
- New
- Subject
- Business & Economics
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