Effective Complaint Management
Bernd Stauss, Wolfgang Seidel
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Services Science
Fundamentals, Challenges and Future Developments
by Bernd Stauss, Achim Luhn, Anja Kremer, Kai Engelmann
Springer Verlag · 2007
₹4,189
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About this book
Services Science: Fundamentals, Challenges and Future Developments by Bernd Stauss, Achim Luhn & others is a 172-page book published by Springer Verlag in 2007.
The book deals with Service industries, Congresses and Research.
Book details
- ISBN-13
- 9783540744870
- ISBN-10
- 3540744878
- Authors
- Bernd Stauss, Achim Luhn, Anja Kremer, Kai Engelmann
- Publisher
- Springer Verlag
- Published
- 2007
- Edition
- 2008 ed.
- Pages
- 172
- Language
- English
- Condition
- New
- Subject
- Service industries
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