Service Chain Management

Name: Service Chain Management: Technology Innovation for the Service Business
Brand: Springer
SKU: 9783540755036
Price: 920.00 INR
Availability: InStock

Technology Innovation for the Service Business

by Christos Voudouris, Gilbert Owusu, Raphael Dorne

Springer

₹920

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From the publisher

Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company.

Description supplied by the publisher.