
The Customer Rules
Robert L. Shook, C. Britt Beemer
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Insights into the World's Most Successful Marketing Organization
by Robert L. Shook, Buck Rodgers
Joanna Cotler Books · 1987 · Hardcover
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I. B. M. Way: Insights into the World's Most Successful Marketing Organization by Robert L. Shook & Buck Rodgers is a 288-page hardcover edition published by Joanna Cotler Books in 1987. It belongs to the Perennial library series.