
Conquering Complexity in Your Business
Michael L. George, Stephen A. Wilson
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How to Use Lean Speed and Six Sigma Quality to Improve Services and
McGraw Hill · 2003 · Hardcover
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Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and by Michael L. George is a 400-page hardcover edition published by McGraw Hill in 2003.
The book deals with Quality control, Service industries, Six sigma (Quality control standard) and Statistical methods.
About the author: Mike George (born 1947).