
Technologiegestützte Dienstleistungsinnovation in Der Gesundheitswirtschaft
Karen A. Shire, Jan Marco Leimeister
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by Ada Scupola
Information Science Reference · 2009
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Cases on Managing E-Services is written by Ada Scupola. This edition from Information Science Reference (2009) has 299 pages.
The book deals with Electronic commerce, Customer services, Technological innovations and Service industries.