The Nordstrom Way to Customer Service Excellence

Name: The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization
Brand: John Wiley & Sons
SKU: 9780471702863
Price: 1928.00 INR
Availability: InStock

A Handbook for Implementing Great Service in Your Organization

by Patrick D. McCarthy, Robert Spector

John Wiley & Sons · 2005

₹1,928

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About this book

The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization is written by Patrick D. McCarthy & Robert Spector. This edition from John Wiley & Sons (2005) has 292 pages.

Its main subjects are Business, Management, Department stores and Nordstrom.

About the author: Robert Spector (born 1947).