Skip to content
Free delivery across IndiaCash on delivery
BooksBajar
Cover of Delighting Customers

Delighting Customers

How to build a customer-driven organization

by T. Samler, P. Donovan

Springer · 2012 · Paperback

₹10,091

Free delivery. Nothing extra to pay at checkout.

  • Delivery in 3–7 days to any serviceable pincode in India, with tracking.
  • Cash on delivery. Pay when the parcel reaches you.
  • 15-day returns. See what qualifies.

About this book

Published by Springer in 2012, Delighting Customers: How to build a customer-driven organization by T. Samler & P. Donovan runs to 243 pages in paperback.

The book deals with Consumer satisfaction, Customer relations, Customer services and Organizational change.

Book details

ISBN-13
9789401045285
ISBN-10
9401045283
Authors
T. Samler, P. Donovan
Publisher
Springer
Published
2012
Edition
Softcover reprint of the original 1st ed. 1994
Binding
Paperback
Pages
243
Language
English
Condition
New

More in Customer services

See all