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Cover of Building Great Customer Experiences

Building Great Customer Experiences

Revised Edition

by John Ivens, Colin Shaw

Palgrave Macmillan · 2002 · Paperback

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About this book

Building Great Customer Experiences: Revised Edition is written by John Ivens & Colin Shaw. This paperback edition from Palgrave Macmillan (2002) has 224 pages.

Its main subjects are Customer services, Consumer satisfaction, Experience and Customer relations.

About the author: Colin Shaw (born 1928).

Book details

ISBN-13
9781403939494
ISBN-10
1403939497
Authors
John Ivens, Colin Shaw
Author dates
Colin Shaw (born 1928)
Published
2002
Edition
2
Binding
Paperback
Pages
224
Language
English
Condition
New

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