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Cover of The Ultimate Question 2.0

The Ultimate Question 2.0

How Net Promoter Companies Thrive in a Customer-driven World

by Reichheld

Harvard Business Review Press · 2011

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About this book

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-driven World is written by Reichheld. This edition from Harvard Business Review Press (2011) has 304 pages.

Topics covered include Customer loyalty, Leadership, Consumer satisfaction and Success in business.

Book details

ISBN-13
9781422173350
ISBN-10
1422173356
Author
Reichheld
Published
2011
Edition
Rev Exp
Pages
304
Language
English
Condition
New
See all