Management of Design
Sriram Dasu
₹15,926
The Customer Service Solution
Managing Emotions, Trust, and Control to Win Your Customer’s Business
by Sriram Dasu, Richard B. Chase
McGraw-Hill · 2013
₹1,661
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About this book
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business by Sriram Dasu & Richard B. Chase is a 223-page book published by McGraw-Hill in 2013.
Its main subjects are Customer services, Service industries, Management and Customer relations.
Book details
- ISBN-13
- 9780071809931
- ISBN-10
- 0071809937
- Authors
- Sriram Dasu, Richard B. Chase
- Publisher
- McGraw-Hill
- Published
- 2013
- Pages
- 223
- Language
- English
- Condition
- New
- Subject
- Service industries
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