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Managing Customer Experience for Profit
by Cindy Barnes, Helen Blake, David Pinder
Kogan Page · 2009
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Creating & Delivering Your Value Proposition: Managing Customer Experience for Profit by Cindy Barnes, Helen Blake & others is a 213-page book published by Kogan Page in 2009.
The book deals with Business, Management, Customer relations and Value.
About the author: Cindy Barnes (born 1961).