Customer Satisfaction Evaluation

Name: Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality: 139
Brand: Springer-Verlag New York Inc.
SKU: 9781441916396
Price: 16885.00 INR
Availability: InStock

Methods for Measuring and Implementing Service Quality: 139

by Evangelos Grigoroudis, Yannis Siskos

Springer-Verlag New York Inc. · 2009

₹16,885

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About this book

Published by Springer-Verlag New York Inc. in 2009, Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality: 139 by Evangelos Grigoroudis & Yannis Siskos runs to 308 pages.

The book deals with Consumer satisfaction, Marketing research, Evaluation and Statistical methods.