
The Nordstrom Way to Customer Experience Excellence
Robert Spector, breAnne O. Reeves
₹3,218

by Ann Thomas, Jill Applegate
Amacom Books · 2009
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101 Activities for Delivering Knock Your Socks Off Service is written by Ann Thomas & Jill Applegate. This edition is published by Amacom Books (2009).
Its main subjects are Customer services, Management, Customer relations and Business.