Microsoft Dynamics Crm 2011 New Features
Jian Wang, Darren Liu
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Capturing Loyalty
How to Measure, Generate, and Profit from Highly Satisfied Customers
by Bennett E. McClellan, John A. Larson
Praeger Publishers Inc · 2017
₹5,572
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About this book
Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers is written by Bennett E. McClellan & John A. Larson. This edition from Praeger Publishers Inc (2017) has 216 pages.
Topics covered include Customer loyalty, Consumer satisfaction, Customer relations and Loyalty.
About the author: John A. Larson (born 1947).
Book details
- ISBN-13
- 9781440856563
- ISBN-10
- 1440856567
- Authors
- Bennett E. McClellan, John A. Larson
- Publisher
- Praeger Publishers Inc
- Author dates
- John A. Larson (born 1947)
- Published
- 2017
- Pages
- 216
- Language
- English
- Condition
- New
- Subject
- Customer relations
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