
Event Management for Tourism, Cultural, Business, and Sporting Events
Lynn Van Der Wagen, Brenda R. Carlos
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Perspectives for Human Resources and Training
Routledge · 2007
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Customer Service Intelligence: Perspectives for Human Resources and Training by Lynn Van Der Wagen is an 187-page book published by Routledge in 2007.
Its main subjects are Customer services, Study and teaching, Customer relations and Emotional intelligence.